Last updated: October 2026
Your privacy is important to us. This policy explains how IV League Hydration ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (ivleaguehydrate.com), book an appointment, or communicate with us.
1. Information We Collect
When you book an appointment, complete an intake form, or contact us, we may collect:
- Your name, email address, phone number (including mobile number), and billing information.
- Health information you provide in your intake and consent forms, which is used only by our licensed nurses to provide safe care.
- Non-personal information like cookies and analytics data to improve your experience.
2. How We Use Your Information
We use your information to:
- Provide and improve our services, including administering your IV therapy, injections, Botox, and sauna visits.
- Respond to your inquiries.
- Send you service-related communications such as appointment confirmations, reminders, intake form links, and post-visit messages (including tip links and review requests) by text message or email.
- Process payments and deposits through our payment provider.
- Ensure the security of our website.
3. Text Messages (SMS)
We text you only if you tick an unchecked opt-in box next to the phone field (when booking, buying a pack, or at ivleaguehydrate.com/text-updates). There are two separate, optional boxes: one for appointment texts (confirmations, reminders, nurse arrival updates, intake form requests, receipts, tip links, and review requests) and one for occasional deals and promotions. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers (such as our messaging provider) that deliver the messages to you.
You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP, or contact us using the details below.
4. Sharing Your Information
We do not sell your personal information. We share it only when required by law, to process payments, or with service providers who help us deliver our services (such as booking, messaging, and payment providers) under agreements that restrict how they may use it.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information. Contact us at info@ivleaguehydrate.com for assistance.
6. Data Security
We implement reasonable security measures to protect your data but cannot guarantee complete security.
7. Updates to This Policy
We may update this policy from time to time. Please review it periodically. The updated version will be posted on this page with a new "Last updated" date.
8. Contact
For questions about this policy, contact us at info@ivleaguehydrate.com, call (978) 830-9607, or write to us at 47 L Street, South Boston, MA 02127. You can also review our Terms of Use.